Privacy Policy

Datapathix ("we", "us", or "our") is committed to protecting the personal information of individuals who interact with our website and services. This Privacy Policy explains what information we collect, how we use it, and what rights you have over it. It applies to all visitors to datapathix.com and to individuals who contact us through our website.

This policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) as required under Philippine law.

What Information We Collect

When you use our contact form, we collect the name, email address, phone number, and message content you provide. We use this information solely to respond to your inquiry and to prepare a project scope if you are requesting a quote.

We also collect certain technical information automatically when you visit our website. This includes your IP address, browser type, the pages you visit, and the duration of your visit. This data is collected through cookies and similar technologies. See our Cookie Policy for details.

We do not collect sensitive personal information as defined under the Data Privacy Act, such as health data, financial account details, or government identification numbers, through our website.

How We Use Your Information

Information submitted through our contact form is used to:

• Respond to your inquiry about our services
• Prepare and send a written project scope or quote
• Follow up on previous correspondence related to your inquiry
• Comply with legal obligations if required

We do not use contact form submissions for unsolicited marketing. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Automatically collected technical data is used to understand how visitors use our website and to improve its performance and usability. This processing is based on our legitimate interest in operating and improving our website.

Legal Basis for Processing

Under the Data Privacy Act of 2012, we process your personal information based on one or more of the following grounds:

• Consent — When you submit the contact form and tick the privacy consent checkbox, you consent to us processing your information to respond to your inquiry.
• Legitimate Interest — We process technical website data based on our legitimate interest in operating and improving our website, where this does not override your rights.
• Compliance with Legal Obligations — We may process or retain information where required by applicable Philippine law.

How Long We Keep Your Information

Contact form submissions are retained for a reasonable period to allow us to follow up on your inquiry. If no service agreement is entered into, we do not retain your personal information beyond what is necessary for the correspondence.

Technical website data collected through cookies is retained according to the retention periods specified in our Cookie Policy.

If you enter into a service agreement with us, information related to that engagement is retained for the period required by applicable law and our contractual obligations.

Sharing Your Information

We do not sell or trade your personal information. We may share information with trusted service providers who assist us in operating our website or responding to inquiries — for example, hosting providers or email service platforms. These providers are bound by confidentiality obligations and are not permitted to use your data for any purpose other than the services they provide to us.

We may disclose information if required to do so by law, court order, or a request from a Philippine government authority with jurisdiction over us.

Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the following rights regarding your personal information:

• Right to be Informed — You have the right to know what personal data we collect and how it is used.
• Right to Access — You may request a copy of the personal information we hold about you.
• Right to Rectification — You may request correction of inaccurate or incomplete personal information.
• Right to Erasure or Blocking — You may request that we delete or block your personal information under certain conditions.
• Right to Object — You may object to certain types of processing, including direct marketing.
• Right to Data Portability — You may request your personal data in a structured, commonly used format.
• Right to Lodge a Complaint — You may file a complaint with the National Privacy Commission if you believe your rights have been violated.

To exercise any of these rights, contact us at info@datapathix.com. We will respond within 15 business days.

Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include encrypted data transfer, access controls, and regular review of our data handling procedures.

No method of transmission over the internet is entirely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted to our website.

Third-Party Links

Our website may contain links to other websites. This Privacy Policy applies only to datapathix.com. We are not responsible for the privacy practices of external websites and encourage you to review their policies before submitting personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acknowledgment of the updated policy.

Contact Our Privacy Officer

If you have questions about this Privacy Policy or about how we handle your personal information, please contact our Data Protection Officer: